These Terms and Conditions as well as any and all Contracts are in the English language only.
1. DEFINITIONS AND INTERPRETATION
1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
means a contract for the purchase and sale of Goods, as explained in Clause 16
means the goods sold by Us through Our Site;
means your order for Goods;
means our acceptance and confirmation of your Order;
means the reference number for your Order; and
means an account required for a User to access and/or use certain areas of Our Site, as detailed in Clause 4;
means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site;
means a user of Our Site;
means any content submitted to Our Site by Users including, but not limited to, product reviews, photos and comments; and
means Mint and May, a company registered in England under 09622859, whose registered address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
2. INFORMATION ABOUT US
2.1 Our Site, www.mintandmay.co.uk, is operated by Mint and May, a limited company registered in England under company number 09622859, whose registered address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Our VAT number is 348 7806 57.
3. ACCESS TO TO AND USE OF OUR SITE
3.1 Access to Our Site is free of charge.
3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site.
3.3 Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
4.1 Certain parts of Our Site may require an Account in order to access them.
4.2 You may not create an Account if you are under 18 years of age.
4.3 When creating an Account, the information you provide must be accurate and complete. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date.
4.4 We recommend that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers, and symbols. It is your responsibility to keep your password safe. You must not share your Account with anyone else. If you believe your Account is being used without your permission, please contact Us immediately at email@example.com. We will not be liable for any unauthorised use of your Account.
4.5 You must not use anyone else’s Account.
4.6 Any personal information provided in your Account /will be collected, used, and held in accordance with your rights and Our obligations under the law, as set out in Clause 23.
4.7 If you wish to close your Account, you may do so at any time. Closing your Account will result in the removal of your information. Closing your Account will also remove access to any areas of Our Site requiring an Account for access.
5. BUSINESS CUSTOMERS
These Terms and Conditions also apply to customers buying Goods in the course of business.
6. INTERNATIONAL CUSTOMERS
If Goods are being ordered from outside the United Kingdom, import duties and taxes may be incurred once your Goods reach their destination. Mint and May is not responsible for such charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the Purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and We cannot guarantee that the packaging of your Goods will be free of signs of tampering. Please also be aware that United Kingdom consumer protection laws may not apply.
7. INTELLECTUAL PROPERTY RIGHTS
7.1 With the exception of User Content (see Clause 8), all Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. All Content (including User Content) is protected by applicable United Kingdom and international intellectual property laws and treaties.
7.2 Subject to sub-Clause 7.3 you may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Site unless given express written permission to do so by Us.
7.3 You may:
7.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app);
7.3.2 Download Our Site (or any part of it) for caching;
7.3.3 Print one copy of any page(s) from Our Site;
7.3.4 Download extracts from pages on Our Site; and
7.3.5 Save pages from Our Site for later and/or offline viewing.
7.4 Our status as the owner and author of the Content on Our Site (or that of identified licensors, as appropriate) must always be acknowledged.
7.5 You may not use any Content printed, saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as appropriate) to do so.
8. USER CONTENT
8.1 User Content on Our Site includes (but is not necessarily limited to) all types of content which Users can submit, e.g. product reviews, comments etc...
8.2 You agree that you will be solely responsible for your User Content. Specifically, you agree, represent and warrant that you have the right to submit the User Content and that all such User Content will comply with Our Acceptable Usage Policy, detailed below in Clause 14.
8.3 You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties given by you under sub-Clause 8.2. You will be responsible for any loss or damage suffered by Us as a result of such breach.
8.4 You (or your licensors, as appropriate) retain ownership of your User Content and all intellectual property rights subsisting therein. When you submit User Content you grant Us an unconditional, non-exclusive, fully transferrable, royalty-free, perpetual, irrevocable, worldwide licence to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform and sub-licence your User Content for the purposes of operating and promoting Our Site. In addition, you also grant Other Users the right to copy and quote your User Content within Our Site.
8.5 If you wish to remove User Content from Our Site, the User Content in question will be anonymised by removing your username, image and avatar. Please note, however, that caching or references to your User Content may not be made immediately unavailable (or may not be made unavailable at all where they are outside of Our reasonable control).
8.6 We may reject, reclassify, or remove any User Content from Our Site where, in Our sole opinion, it violates Our Acceptable Usage Policy, or if We receive a complaint from a third party and determine that the User Content in question should be removed as a result.
9. LINKS TO THIS WEBSITE
9.1 You may link to Our Site provided that:
9.1.1 you do so in a fair and legal manner;
9.1.2 you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists;
9.1.3 you do not use any logos or trade marks displayed on Our Site without Our express written permission; and
9.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it.
9.2 You may link to any page of Our Site.
9.3 Framing or embedding of Our Site on other websites is not permitted without Our express written permission. Please contact Us at firstname.lastname@example.org for further information.
9.4 You may not link to Our Site from any other site the main content of which contains material that:
9.4.1 is sexually explicit;
9.4.2 obscene, deliberately offensive, hateful or otherwise inflammatory;
9.4.3 promotes violence;
9.4.4 promotes or assists in any form of unlawful activity;
9.4.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, gender, religion, nationality, disability, sexual orientation, or age;
9.4.6 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
9.4.7 is calculated or is otherwise likely to deceive another person;
9.4.8 is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;
9.4.9 misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 9.4);
9.4.10 implies any form of affiliation with Us where none exists;
9.4.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks and database rights) of any other party; or
9.4.12 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
10. LINKS TO OTHER SITES
Links to other sites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.
11.1 Nothing on Our Site constitutes advice on which you should rely. It is provided for general information purposes only. Professional or specialist advice should always be sought before taking any action on the basis of any information provided on Our Site.
11.2 Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office.
11.3 We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date. Please note that this exception does not apply to information concerning goods for sale through Our Site.
11.4 We are not responsible for the content or accuracy, or for any opinions, views, or values expressed in User Content. Any such opinions, views, or values are those of the relevant User and do not reflect Our opinions, views, or values in any way.
12. OUR LIABILITY
12.1 To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (including User Content) included on Our Site.
12.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content included on Our Site.
12.3 Our Site is intended for non-commercial use only. If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
12.4 We only supply goods for domestic and private use by consumers. We make no warranty or representation that the Goods are fit for commercial, business or industrial use of any kind (including resale). We will not be liable to you for any loss of profit, loss of business, interruption to business, or for any loss of business opportunity.
12.5 We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. However, subject to sub-Clause 11.2, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content from it) or any other site referred to on Our Site.
12.6 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
13. VIRUSES, MALWARE AND SECURITY
13.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware.
13.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.
13.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
13.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
13.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
13.6 By breaching the provisions of sub-Clauses 13.3 to 13.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.
14. ACCEPTABLE USAGE POLICY
14.1 You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 14. Specifically:
14.1.1 you must ensure that you comply fully with any and all local, national or international laws and/or regulations;
14.1.2 you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;
14.1.3 you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and
14.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.
14.2 When submitting User Content (or communicating in any other way using Our Site), you must not submit, communicate or otherwise do anything that:
14.2.1 is sexually explicit;
14.2.2 is obscene, deliberately offensive, hateful or otherwise inflammatory;
14.2.3 promotes violence;
14.2.4 promotes or assists in any form of unlawful activity;
14.2.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, gender, religion, nationality, disability, sexual orientation or age;
14.2.6 is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
14.2.7 is calculated or is otherwise likely to deceive;
14.2.8 is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal data in a way that you do not have a right to;
14.2.9 misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included within this definition provided that they do not fall within any of the other provisions of this sub-Clause 14.2);
14.2.10 implies any form of affiliation with Us where none exists;
14.2.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or
14.2.12 is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
14.3 We reserve the right to suspend or terminate your access to Our Site if you materially breach the provisions of this Clause 14 or any of the other provisions of these Terms and Conditions. Specifically, We may take one or more of the following actions:
14.3.1 suspend, whether temporarily or permanently, your Account and/or your right to access Our Site;
14.3.2 remove any User Content submitted by you that violates this Acceptable Usage Policy;
14.3.3 issue you with a written warning;
14.3.4 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
14.3.5 take further legal action against you as appropriate;
14.3.6 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
14.3.7 any other actions which We deem reasonably appropriate (and lawful).
14.4 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions.
15. GOODS, PRICING AND AVAILABILITY
15.1 We make all reasonable efforts to ensure that all descriptions and graphical representations of Goods available from Us correspond to the actual Goods. Please note, however, the following:
15.1.1 Images of Goods are for illustrative purposes only. There may be slight variations in colour between the image of a product and the actual product sold due to differences in computer displays and lighting conditions;
15.1.2 Images and/or descriptions of packaging are for illustrative purposes only, the actual packaging of Goods may vary; and
15.1.3 Due to the nature of the Goods sold through Our Site, there may be up to a 2% variance in the size, capacity, dimensions, measurements, weight, of those Goods between the actual Goods and the description.
15.2 Please note that sub-Clause 15.1 does not exclude Our responsibility for mistakes due to negligence on Our part and refers only to minor variations of the correct Goods, not to different Goods altogether. Please refer to Clause 19 if you receive incorrect Goods (i.e. Goods that are not as described).
15.3 Where appropriate, you may be required to select the required size, fitting, model, colour, number, quantity or other features of the Goods that you are purchasing.
15.4 We cannot guarantee that Goods will always be available.
15.5 Minor changes may, from time to time, be made to certain Goods between your Order being placed and Us processing that Order and dispatching the Goods, for example, to reflect changes in relevant laws and regulatory requirements, or to address particular technical or security issues. Any such changes will not change any main characteristics of the Goods and will not normally affect your use of those Goods.
15.6 We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. We reserve the right to change prices and to add, alter, or remove special offers from time to time and as necessary without notice.
15.7 All prices are checked by Us before We accept your Order. In the unlikely event that We have shown incorrect pricing information, We will contact you in writing to inform you of the mistake. If the correct price is lower than that shown when you made your Order, we will simply charge you the lower amount and continue processing your Order. If the correct price is higher, We will give you the option to purchase the Goods at the correct price or to cancel your Order (or the affected part of it). We will not proceed with processing your Order in this case until you respond. If We do not receive a response from you within 14 working days, We will treat your Order as cancelled and notify you of this in writing.
15.8 We reserve the right to discontinue any product at any time.
15.9 All prices on Our Site include VAT. If the VAT rate changes between your Order being placed and Us taking payment, the amount of VAT payable will be automatically adjusted when taking payment.
15.10 Delivery charges are not included in the price of Goods displayed on Our Site. For more information on delivery charges, please refer to our delivery information page. Delivery options and related charges will be presented to you as part of the order process.
16. ORDERS – HOW CONTRACTS ARE FORMED
16.1 Our Site will guide you through the ordering process. Please ensure that you have checked your Order carefully before submitting it.
16.2 If, during the order process, you provide Us with incorrect or incomplete information, please contact Us as soon as possible. If We are unable to process your Order due to incorrect or incomplete information, We will contact you to ask to correct it. If you do not give Us the accurate or complete information within a reasonable time of Our request, We will cancel your Order and treat the Contract as being at an end. If We incur any costs as a result of your incorrect or incomplete information, We may pass those costs on to you.
16.3 No part of Our Site constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acknowledgement of receipt of your Order does not mean that we have accepted it. Our acceptance is indicated by Us sending you a Dispatch Confirmation by email. Only once We have sent you a Dispatch Confirmation will there be a legally binding Contract between Us and you.
16.4 Dispatch Confirmations shall contain the following information:
16.4.1 Your Order Number;
16.4.2 Confirmation of the Goods ordered including full details of the main characteristics of those Goods;
16.4.3 Your Order notes
16.4.4 Tracking information if available
16.5 In the unlikely event that We do not accept or cannot fulfil your Order for any reason, We will explain why in writing. No payment will be taken under normal circumstances. If We have taken payment any such sums will be refunded to you as soon as possible and in any event within 7 working days.
16.6 Any refunds due under this Clause 16 will be made using the same payment method that you used when ordering the Goods
Payment for Goods and related delivery charges must always be made in advance and you will be prompted to pay during the order process.
18. DELIVERY, RISK AND OWNERSHIP
18.1 Deliveries are governed by our Delivery information policy which is incorporated into these terms and conditions by this reference. To view Our delivery information policy, please click on the link above
18.2 All Goods purchased through Our Site will normally be delivered within 5 working days after the date of Our Order Confirmation unless otherwise agreed or specified during the Order process (subject to delays caused by events outside of Our control, for which see Clause 21).
18.3 We will notify you by way of email when your goods are to be dispatched to you.
18.4 If We receive no communication from you, within 48 hours of delivery, regarding any problems with the Goods, you are deemed to have received the Goods in full working order and without damages or problems.
18.5 Delivery shall be deemed complete and the responsibility for the Goods will pass to you once We have delivered the Goods to the address including, where relevant, any alternative address you have provided.
18.6 Ownership of the Goods passes to you once we have received payment in full of all sums due (including any applicable delivery charges).
19. RETURNS POLICY
We aim to always provide high quality Goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by our Returns & Refunds Policy which is incorporated into these terms and conditions by this reference. To view the Returns & Refunds Policy, please click on the link above
20. PRIVACY AND COOKIES
21. EVENTS OUTSIDE OF OUR CONTROL (FORCE MAJEURE)
21.1 We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control.
21.2 If any event described under this Clause 21 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms and Conditions:
21.2.1 We will inform you as soon as is reasonably possible;
21.2.2 We will take all reasonable steps to minimise the delay;
21.2.3 To the extent that we cannot minimise the delay, Our affected obligations under these Terms of Sale (and therefore the Contract) will be suspended and any time limits that We are bound by will be extended accordingly;
21.2.4 We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability of Goods as necessary;
21.2.5 If the event outside of Our control continues for more than 30 working days We will cancel the Contract and inform you of the cancellation. Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible and in any event within 7 working days of the date on which the Contract is cancelled;
21.2.6 If an event outside of Our control occurs and you wish to cancel the Contract as a result, please mail Us at email@example.com or contact Us by telephone on 020 8191 1983.
Please provide Us with your name, address, email address, telephone number, and Order Number. Any refunds due to you as a result of such cancellation will be paid to you as soon as is reasonably possible and in any event within 7 working days of the date on which the Contract is cancelled.
22. COMPLAINTS AND FEEDBACK
22.1 We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint.
22.2 If you wish to complain about any aspect of your dealings with Us, mail Us at firstname.lastname@example.org or contact Us by telephone on 020 8191 1983
23. DATA PROTECTION
23.1 All personal data that We may collect about you and use will be collected, held, and processed in accordance with UK data protection law (including, but not limited to, the GDPR (and any successor legislation which applies following the UK’s departure from the European Union), the Data Protection Act 2018, and the Privacy and Electronic Communications (EC Directive) Regulations 2003)
24. OTHER IMPORTANT TERMS
24.1 We may transfer (assign) Our obligations and rights under these Terms and Conditions (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing. Your rights under these Terms and Conditions will not be affected and Our obligations under these Terms of Conditions will be transferred to the third party who will remain bound by them.
24.2 You may not transfer (assign) your obligations and rights under these Terms and Conditions (and under the Contract, as applicable) without Our express written permission.
24.3 The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms and Conditions.
24.4 If any of the provisions of these Terms and Conditions are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms and Conditions. The remainder of these Terms and Conditions shall be valid and enforceable.
24.5 No failure or delay by Us in exercising any of Our rights under these Terms and Conditions means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms and Conditions means that We will waive any subsequent breach of the same or any other provision.
24.6 We may revise these Terms and Conditions from time to time in response to changes in relevant laws and other regulatory requirements. If We change these Terms and Conditions as they relate to your Order, We will give you reasonable advance notice of the changes and provide details of how to cancel if you are not happy with them. If you do opt to cancel, you must return any affected Goods you have already received and we will arrange for a full refund (including delivery charges) which will be paid within 7 working days of your cancellation.
25. TERMINATION AND CANCELLATION
25.1 Either We or you may terminate an Account. If We terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.
25.2 If We terminates your Account, any current or pending purchases on your Account will be cancelled and will not be dispatched.
25.3 We reserve the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.
26. CHANGES TO THESE TERMS AND CONDITIONS
26.1 We may alter these Terms and Conditions at any time. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. You are therefore advised to check this page from time to time.
26.2 In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
27. CONTACTING US
To contact Us, please email Us at email@example.com or using any of the methods provided on Our contact page
28. COMMUNICATIONS FROM US
28.1 If We have your contact details (if, for example, you have an Account, or made a purchase on our Site) We may from time to time send you important notices by email. Such notices may relate to matters including, but not limited to, service changes, changes to these Terms and Conditions, and changes to your Account.
28.2 We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time. Any and all marketing emails sent by Us include an unsubscribe link. If you opt out of receiving emails from us at any time, it may take up to 3 business days for Us to comply with your request. During that time, you may continue to receive emails from Us.
28.3 For questions or complaints about communications from Us (including, but not limited to marketing emails), please contact Us at firstname.lastname@example.org
29. LAW AND JURISDICTION
29.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, the law of England & Wales.
29.2 If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England & Wales.
29.3 If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England & Wales.